CONTACT
We're here. A real person, every time.
Erbstuk is a family business — when you write to us, a real member of that family reads it. No bots, no ticket queues, no scripted replies.
REPLY TIME Within 24 Hrs TEAM Real People, Not Bots BASED IN Montreal, QC CHANNELS Email · Phone · Form
§ 01 · THREE WAYS TO REACH US Pick whichever fits the moment.
All three land with the same small team — you'll always hear back from a real person.
✉ EMAIL support@erbstuk.com Best for order questions, product details, photos, or anything worth having in writing.
☏ PHONE +1 438-728-8411 Best for anything time-sensitive — a shipping question, a change to an order, or when typing just isn't it.
✎ FORM Below on this page Same inbox as our email. Useful if you'd rather not open your own mail client.
§ 02 · SEND US A NOTE Tell us what's going on.
WHAT'S THIS ABOUT? – General question – Order / shipping status – Returns or exchange – Product question – Something else
ORDER NUMBER (optional) YOUR NAME EMAIL ADDRESS YOUR MESSAGE
[ SEND MESSAGE → ]
We reply to every message within 24 hours. We never share your details.
§ 03 · WHERE WE ARE Montreal, Quebec, Canada.
ADDRESS Maisonneuve Boulevard West Montreal, QC, Canada, H3H 1K8
PHONE +1 438-728-8411
EMAIL support@erbstuk.com
Ready to talk? Email, phone, or the form above — whichever's easiest. A real person will get back to you within 24 hours.
EMAIL US → CALL +1 438-728-8411